Reimagining the Buying Experience w/ ML and Intuitive Front End

The story of our procurement system starts with a microservice integrated within Amazon's main purchasing system that enables users to submit purchase requests with proper commodity and GL entries. Using advanced rules and logic, this system reduces manual data reclassification during month-end closure (MEC).

Context

The Internal Purchasing User Interface enhances the entire purchasing experience by running validations during the user workflow.

Effective branding ensures that the product is top-of-mind when consumers think of a particular need or category thus increasing the likelihood of repeat purchases.
Project Info
Date:

2021-2024

Role:

Product Manager

Technologies & Tools:

Machine Learning, Cloud Infrastructure, QuickSight

Activities and Responsibility:

  • Built a three-year roadmap for internal procurement software
  • Led rollout plan for 750K corporate employees globally
  • Managed cross-functional teams to ship 20+ features
  • Defined product requirements and prioritized user stories
  • Partnered with team of 11 engineers

Key Features:

  • Machine Learning-based Commodity Classification
  • If/Then Rule Heuristics
  • Real-Time Notifications
  • Stream Scheduling
  • Procurement UI Dashboard
Achievement:
  • Onboarded 10K+ internal employees within six months
  • Achieved 27% decrease in PO defects within one year post-launch
  • Successfully implemented QuickSight dashboard for utilization insights
  • Established comprehensive metrics tracking system

Launch Process:

User Research
  • Collected qualitative feedback
  • Assessed usability and functionality
  • Gathered overall platform experience data
Testing & Validation
  • Conducted A/B testing
  • Compared performance metrics
  • Monitored user engagement
Achievement:
  • Onboarded 10K+ internal employees within six months
  • Achieved 27% decrease in PO defects within one year post-launch
  • Successfully implemented QuickSight dashboard for utilization insights
  • Established comprehensive metrics tracking system

Analytics & Growth

 

  • Tracked usage metrics
  • Measured engagement levels
  • Monitored performance outcomes
  • Generated utilization insights